Check out the frequent questions we receive and get informed.
What should I do after my application is approved?
After your application is approved, you will need to confirm your agreement and submit your documents. We will keep you informed throughout the subsequent steps.
During the reservation process, I provide my credit card information. Is it secure?
Your credit card information provided during the reservation process is encrypted using SSL (Secure Sockets Layer) technology, ensuring 100% security. With SSL technology, your credit card details are encrypted and transmitted to the respective banks, and they cannot be viewed by any third parties.
Can I change the tour date after registering for the tour?
If you wish to reschedule your registration for one of our tours to a later date, the terms and conditions regarding date changes stated in the package tour agreement will apply. In order for us to accommodate your request to reschedule without any deductions from your payment, it is necessary for you to contact us within the timeframe during which you have the right to make changes without penalties.